Privacy Policy

Last updated: December 3, 2024

1. Introduction

At Employees R Us ("we," "our," or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment marketplace platform.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Employees R Us is the data controller for the personal data we process. You can contact us at:

Email: contact@employeesrus.co.uk

Subject Line: Privacy Policy / Data Protection Inquiry

3. Information We Collect

3.1 Personal Information You Provide

When you register and use our Service, we may collect:

  • Account Information: Name, email address, password, user type
  • Profile Information: Skills, experience, availability, location, contact details
  • Verification Documents: ID documents, business registration certificates
  • Payment Information: Billing address, payment method details (processed by secure third parties)
  • Communications: Messages between users, support communications

3.2 Information We Collect Automatically

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: Browser type, operating system, IP address
  • Log Data: Access times, error logs, performance data
  • Cookies and Tracking: See our Cookie Policy below

3.3 Information from Third Parties

  • Payment processing information from secure payment providers
  • Verification data from identity verification services
  • Business information from company registration databases

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 Service Provision (Legal Basis: Contract Performance)

  • Creating and managing your account
  • Facilitating connections between job seekers and employers
  • Processing subscription payments
  • Providing customer support
  • Enabling secure messaging between users

4.2 Safety and Security (Legal Basis: Legitimate Interest)

  • Verifying user identities and preventing fraud
  • Monitoring for suspicious activity
  • Enforcing our Terms of Service
  • Protecting against security threats

4.3 Platform Improvement (Legal Basis: Legitimate Interest)

  • Analyzing usage patterns to improve our Service
  • Developing new features and functionality
  • Conducting research and analytics

4.4 Communication (Legal Basis: Consent/Legitimate Interest)

  • Sending service-related notifications
  • Marketing communications (with your consent)
  • Platform updates and important announcements

4.5 Legal Compliance (Legal Basis: Legal Obligation)

  • Complying with applicable laws and regulations
  • Responding to legal requests and court orders
  • Tax and accounting requirements

5. Information Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

5.1 Within Our Platform

  • Profile information visible to other verified users (as per your privacy settings)
  • Messages sent through our platform to intended recipients
  • Public candidate search results (with appropriate privacy controls)

5.2 Service Providers

  • Payment processors for subscription billing
  • Identity verification services
  • Cloud hosting and data storage providers
  • Customer support tools
  • Analytics and performance monitoring services

5.3 Legal Requirements

  • When required by law or court order
  • To protect our rights, property, or safety
  • To prevent fraud or abuse
  • In connection with legal proceedings

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to the same privacy protections.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures
  • Secure data centers with physical access controls

7. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

Active Accounts: Data retained while account is active plus 7 years after closure for legal compliance
Verification Documents: Retained for 7 years after account closure
Payment Records: Retained for 7 years for tax and accounting purposes
Marketing Data: Until you withdraw consent or 3 years of inactivity

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

8.1 Right of Access

Request copies of your personal data we hold

8.2 Right to Rectification

Request correction of inaccurate or incomplete data

8.3 Right to Erasure

Request deletion of your personal data in certain circumstances

8.4 Right to Restrict Processing

Request limitation of how we process your data

8.5 Right to Data Portability

Request transfer of your data to another service provider

8.6 Right to Object

Object to processing based on legitimate interests or for marketing

8.7 Right to Withdraw Consent

Withdraw consent for processing where consent is the legal basis

To exercise unknown of these rights, contact us at contact@employeesrus.co.uk. We will respond within one month of receiving your request.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

9.1 Essential Cookies

Required for basic platform functionality (login, security, preferences)

9.2 Analytics Cookies

Help us understand how users interact with our platform

9.3 Marketing Cookies

Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality.

10. International Data Transfers

We primarily process data within the UK and EU. If we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK government
  • Standard Contractual Clauses
  • Binding Corporate Rules
  • Other approved transfer mechanisms

11. Children's Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our platform
  • Updated "Last modified" date

Continued use of our Service after changes take effect constitutes acceptance of the updated policy.

13. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

14. Contact Us

For unknown questions about this Privacy Policy or our data practices, contact us at:

Email: contact@employeesrus.co.uk

Subject Line: Privacy Policy Inquiry

We aim to respond to all privacy-related inquiries within 48 hours.